AI Email Classification for Outlook
Automatically classify incoming emails by client, request type, priority, or project — directly inside Outlook using your own business rules.
Best for
Teams managing high email volume
Shared inboxes
Client communication workflows.
Classify emails automatically based on your workflows
Mira reads incoming emails and automatically categorizes them using your own structure.
Instead of manually sorting messages, your inbox is organized in real time based on how your team actually works.
You can classify emails by:
Client or account
Request type (support, sales, admin)
Priority or urgency
Project or internal workflow
Internal vs external communication
This ensures every email is routed, prioritized, and handled correctly from the moment it arrives.
Decide how each inbox classifies its emails
Set up classification rules for each inbox based on its specific workflow. Choose whether emails should be organized with tags, moved into folders, or both.
Tags help label emails by category, while folder-based classification routes messages into the subfolders you choose.
Because each inbox is configured separately, teams can adapt the setup to their own context and handle incoming requests more clearly, quickly, and consistently.
Common use cases
Classify client inquiries
Route support requests by type
Separate internal and external emails
Prioritize urgent requests automatically
Reduce manual triage and prioritize what matters
Mira helps eliminate manual sorting so emails are organized consistently from the moment they arrive.
This helps ensure that:
important emails are not missed
requests are handled more consistently
teams spend less time organizing the inbox and more time acting on what needs to be done
By structuring incoming emails automatically, Mira helps teams move faster while keeping control over how work is routed.
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